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Star Furniture will not send any advance notice that your promotional account is expiring, I was told that I am responsible of tracking my account that I open 2 years ago. I don't receive paper copy from them and on the electronic billing, they will not let you know...
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Anonymous
Anonymous

I had the EXACT same problem!!!! I paid a yr and half of interest without knowing my promo ended. They're online to "view" ur account is worthless. It leaves you in the dark i...

Anonymous
Anonymous

Exact same thing just happened to me. I thought I had 3 years, but only had 2. I made my monthly payment every single month. The only communication I received from them was...

i bought a dinning table AMERICAN ATTITUDE 5-PIECE DINING GROUP from star without the extended warranty , after two weeks of using , we found a bubble in top of the dinning table because of small amount of water on it got inside ?? i asked them and they said this is...
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1.0
#882679
Star furniture dinning table
Star furniture dinning table
i bought a dinning table AMERICAN ATTITUDE 5-PIECE DINING GROUP from star without the extended warranty , after two weeks of using , we found a bubble in top of the dinning table because of small amount of water on it got inside ?? i asked them and they said this is...
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#882678
I purchased a dinning room set with side board, the set was delivered and both the table and side board was damaged, side board chipped and rubbed to the base wood, bottom near the middle chipped and the whole side of the table split out from the table top with...
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I will NEVER purchase from Star Furniture ever in my lifetime. To start, the furniture is of poor quality and smelled just awful. I tried reporting it to get a replacement but in the end I didn't even bother because I already had a prior replacement due to a broken...
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Anonymous
KTaylor

I purchased 2 Jonathan Louis sofas from Macys. I really liked the style, I loved the color, and I thought they were great. They were just under $1000, each. Not exorbitant, bu...

Star Furniture products looks good initially but quality wise products are very bad. We bought a couch looks good initially. But its very uncomfortable. Within first week its cushions and seat lost the firmness. And now its give backache. I made complaints, but looks...
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I didn't like
  • Customer service
  • Product
#808930
Star Furniture - Sofa Review from Wells Branch, Texas
Star Furniture - Sofa Review from Wells Branch, Texas
I purchased a sofa, chair and Ottoman At the Ensor December the quality of the pieces I purchased compared to The showroom floor models is not the Same!!. I reported to store and they sent out a technician first complaint I had was wrinkles in leather technician Took...
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Anonymous
Anonymous

This is not the same Star Furniture based in Houston, TX. Please remove this review.

1.0
Wells Branch, Texas
#787559
I purchased a Serta I comfort mattress from Star Furniture it is 4 years old starting sagging on my side bed I called star furniture they sent somebody out to look at it said the warranty was voided because they said had a very small stain on it which is wasn't it was...
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I didn't like
  • Product
  • Upper management
  • Customer service
#740115
I purchased a bunk/bed and dresser mirror for a six year old. They delivered and then said the mirror could not be attached as the clamps were not available. They misrepresented when it would be fixed, first saying it would be the next day, and then a week. The final...
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1.2
I didn't like
  • Misrepresenting when the problem would be fixed
#731134
Star Furniture - Sectional Sofa Review from San Antonio, Texas
Star Furniture - Sectional Sofa Review from San Antonio, Texas
I hate myself for this $2100 mistake for a cream/beige sectional from star furniture. I called them a week after delivery to complain that the cushions were loosing shape and too soft. When you sit in the couch you sink to the foundation. I dont remember that...
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1.5
#696776