My fiance` and I decided to spend more money on our first sofa thinking the quality would be better but we were VERY wrong. Do not buy from Star Furniture.
After less than a year of normal usage, the fabric is pilling horribly and gets lint on everything it touches. We thought that Star Furniture's outstanding customer service would correct this matter but we were wrong again. My fiance called to ask for help but they blamed it on human and dog usage (who by the way is only 5 pounds and doesn't even lay/sit on the areas that are messed up).
We are so disappointed and should have purchased from a more professional business! We will not recommend Star Furniture to any of our friends or family!
More Review Details
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Furniture and Decor
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