I have to say that the purchasing of the couch was great, the sales person was nice and didn’t feel pushy at all. We even bought the 5 year accident warranty because we bought two leather couches and you never know. So after spending $4,000 on couches, we left happy....Read more
I am distraught. I had a delivery today by star furniture and within minutes of them leaving I realized that the box on the table next to the door was missing. It contained thousands of dollars of jewelry. The sales person and the floor manager both said they would...Read more
In February, my husband & I went to Star Furniture to buy a dining room set. I had bought furniture there before, knew Mr. Wolff as his Realtor, and my sister had even been employed by Star in the 90's. I had always had a good experience. I can tell you that my opinion...Read more
Magnolia Hutch has been bought and paid for since February. Originally, we were told end March. I wanted by Easter but all they could get me was the table and 4 chairs. The other 2 chairs I had to wait another month for. So, 2 more occasions went by without my hutch....Read more
I custom ordered two chairs from the Webster/Clear Lake Star Furniture location and paid a total of 2,103.74 with tax and delivery. Both purchases have been a huge disappointment. I will explain each chair’s issues separately. Custom chair #1 I purchased a custom...Read more
We were one of the many folks in Houston that lost all of our furniture to the flood waters of Hurricane Harvey. With that said we expected some delays in getting furniture, however what we experienced from beginning to end was completely UNACCEPTABLE and quite...Read more
I applied for credit long time ago but never used it. After 5-6months a lady who’s name is “Jackie” is been calling me from this number (281)4925482 regarding a purchase that I made. I explained to her that I just Applied but never made any purchases. Also I asked her...Read more
My family and I went to Star furniture to look at furniture. We told the sales person we was only there to look but we found some items we like so we decided to make a purchase. We was told that the furniture was available..that is the reason we decided to stop looking...Read more
We found the bedroom suit that I wanted ..at 1st they said we could only get one night stand so I did not want it ..then later on she said she said could get the other night stand from another store and I said great we will buy it. I was very clear I did not want it if...Read more
Star Furniture - Poor quality material
Purchased a recliner 4/7/16 and the material on the front of the seat is wearing through. Was going to call Flexsteel to complain but reading the reviews it doesn't look Luke it will be a positive experience. But, gonna try anyways. $855.00 on sale. Wasted money!
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